Frequently Asked Questions
Everything you need to know about your Lab Charge LLC experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, depending on your location.
Do your charging products come with a warranty?
Yes, all Lab Charge LLC electronics are covered by a 12-month limited warranty that protects against manufacturing defects and technical malfunctions.
What is your return policy for electronic accessories?
We offer a 30-day return policy. Items must be in their original packaging and in new, unused condition to qualify for a full refund.
Are your chargers compatible with both iOS and Android devices?
Most of our power solutions feature universal compatibility. Please check the specific product description for port types, such as USB-C, Lightning, or Micro-USB.
How can I track my shipment?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.