Returns & Exchanges
At Lab Charge LLC, we stand behind the quality of our high-performance electronics. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your electronic device in its original packaging, including all cables, manuals, and accessories that were included in the initial shipment.
Ship to Lab Charge
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring the RMA number is clearly marked on the exterior.
Inspection and Refund
Once our technicians verify the condition of the returned hardware, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing